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Feedback

 


If you want to see what these brides are so happy about, click on the feedback to see their wedding accessory

 


Jojo by Polly Edwards 15/04/2014

As most brides would agree, having four weeks to arrange a wedding is extremely stressful to say the least and to add to the pressure I set my heart on the Polly Edwards headband named JoJo, but Kathryn of Damselle Tiaras came to the rescue. She did a sterling job in liaising (and calling in favours) with the designer to ensure that I received the headband within four days! I cannot thank Kathryn enough and can highly recommend her website (damselle-tiaras.com) for anyone wishing to purchase a headdress for their wedding. 

Regards 

Sheila  

Manchester   

 


 

Naomi by Ivory & Co 14/03/2014

Hi Kathryn, 

Thank you for your email. My tiara arrived promptly on Wednesday morning, and it's even more beautiful than I remembered,  thanks so much. I can't wait to wear it!

It was lovely to meet you at the weekend, and you were so friendly and helpful as i decided on the perfect tiara. I really appreciated your help and patience  and it set you above other retailers. I will be sure to reccomend you to my friends, several of whom are getting married soon.

I will definitely be needing some sort of hair accessories for my bridesmaid Natalie, we're getting together with our dress maker next week so we will have a chat about what sort of accessory will suit best. 

I will of course send you some photos after the wedding (October this year).

Thanks, 

Steph


Clara by Ivory & Co 12/03/2014

The tiara is beautiful.

Thanks, 

Claire


Solitaire Earrings by Ivory & Co 12/03/2014

Hello Kathryn

 Earrings arrived last Thursday, just what I was looking for.

Thank you!!
 
Katie xx


Sherilyn by Ivory & Co  09/03/2014

Dear Kathryn,

Thank you for your good service. We received the package Friday and I'm so happy with the tiara!
I think it will look beautiful on my wedding day! 
 
Kind regards,
Jeske (Netherlands)
 


Delphi by Ivory & Co  15/02/2014

Hi Kathryn,

I got it yesterday! It's absolutely beautiful!! 

Thanks very much.

Emily


Beatrice by Ivory & Co 03/02/2014

Hi Kathryn,

I received my hair vine on Saturday and am absolutely delighted with it. Thankyou for the very quick service!

Kind regards

Heather


Millie by Ivory & Co  15/01/2014

Hello Kathryn,

The head band came this morning. Thank you. It's beautiful.

Regards

Barbara


Princess Caroline - Ivory & Co Manhattan Jewellery Set - Ivory & Co         9/01/13

This tiara was absolutely perfect for my big day. Couple with the Ivory & Co Manhattan Jewellery set I really did feel like a princess. Not only were the products of fantastic quality but so was your service, you are some of the nicest people I met whilst doing my wedding planning. Thank you!!


T580S Kate Middleton Royal Wedding Replica Tiara Silver Plated - Nathalie French    4/01/13

Its amazing!! Very very pleased with it! Xx


Bliss TIara - Ivory & Co 15/12/2013

Hi Kathryn,

I received my headpiece yesterday and she is so beautiful! Even the box that she was in was nice. Thank you- I tried her on and she even complimented my pjs and hoodie ;-) haha

Thank you so much for being easy to deal with, flexible and sweet.

I recommend you on Facebook and you can post the above on ur site.

It really has been a pleasure, thanx again. I will tell all my friends about you.

Sarah x 

 


Sophie Tiara - Ivory & Co 24/10/2013

Copenhagen Earrings - Ivory & Co 24/10/2013

Hi Kathryn,

I have dealt with many suppliers in preparation for my wedding but I can say Damselle tiaras proved to be extremely prompt, friendly and professional service.

I received my tiara and earring within days of ordering and they are beautiful, more than I expected.  I would definitely recommend them to anyone getting married. 

Thanks

Sharon

 


Fern - Ivory & Co 16/10/2013

Hi Kathryn

It's arrived and its beautiful cant wait to try it with my dress!! I have recommended you to a friend Sharon who is it getting married in December x

Thanks

Helen

Response by Kathryn - Many thanks Helen, Sharon bought a tiara and earrings on your recommendation.


Paradise - Ivory & Co 03/10/2013

Hi Kathryn,

I've just unpacked the Paradise Tiara and I love it! Thank you so much for all your help.

Best wishes

Hannah

 


 

Delphi - Ivory & Co  04/09/2013

Hi Kathryn,

Amazing customer service. So friendly and helpful. Highly recommended. 

Thank you so much for all your help

Natalie


Coco Ivory & Co 27/08/13   

Hello Kathryn 

The service was excellent. Speedy despatch and delivery and a fantastic product to treasure. I am in love with Coco and can't wait to wear her in Vegas.  The sparkle and glamour will be perfect! I shall send you some photos for sure when we have them, just a few weeks now and it is coming around rather quickly!
 
Thanks
Laura 


 

Destiny by Ivory & Co   20/8/2013        

Hiya Kathryn,

Thank you for your email. 

Just to let you know I received the tiara today it's beautiful

I absolutely love my tiara it is perfect with my dress - so I will definitely not  be needing an exchange or refund :) 

Thank you so much for all your help I really appreciate it and have recommended your website to a couple of friends that are getting married soon.

Thanks again,

Best regards

Lisa


 

Monique by Ivory & Co 12/08/2013

Hi yes i recieved monique.. thankyou so much its perfect.. i love it.:)) is there anywhere on your site i can leave feedback? service and product were great! have a lovely holiday..:))

regards

jasmine


 

Mae Headpiece by Polly Edwards  05.08.13

Hi Kathryn


I have just recieved Mae in the post. I am delighted with it, can't wait to try it on with my dress!! It's so me.
I am also relieved that the head band isn't too tight as I suffer with headaches, so it won't hurt on the day.

Thanks so much for keeping in contact


Jen x


 

Poppy Hair Vine - Polly Edwards  26/07/13

 

Hi Kathryn,

Thank you for keeping in touch. I apologise for not letting you know I had received my head piece. It is stunning and exactly what I wanted! Thank you so much! I will send photographs to you when I return from Australia. 
 
My comment for your website:
 
Thank you for your professional and friendly service. You were helpful and went out of your way to find the right solution for me. I received it in excellent condition and within a short time frame. The headpiece I purchased is stunning! I can't wait to wear it on my big day! 
 
Thanks again Kathryn!
 
Kind regards
Emma

 

Bird of Paradise Headpiece - Louis Mariette 20.07.2013

 

Hi Kathryn, 
 
My bird flew in today! I just love it.
I had searched high and low for it, it's for my wedding and I will send you a picture of me wearing it on the day! It's 22nd August so not long. 
Thanks for chasing it for me. It was worth the wait.
Love it!
Lou 
 

Naomi Tiara - Ivory & Co 08.07.2013

 

Hi Kathryn 


I wanted to let you know that I received the tiara thank you, it's beautiful.

My feedback is that the service has been excellent and the special offer really helped. The tiara arrived quickly and, as I said, is beautiful. 

I will send some photos too. 

Everyone said how beautiful it was and I loved wearing it. Having the discount really helped. 

Many thanks again. 


Natalie x


 

Chantilly Tiara - Ivory & Co  08.06.2013

 

Hey Kathryn,

Thank you so much for the great service. I receiived the tiara and it is exactly what I wanted Smiling face with smiling eyes
From clicking order on your website to the arrival of the tiara the service was quick and efficient. Would definitely recommend your website to my friends and family.
 
Thanks again
 
Steph

 

Hayley Tiara and Oslo Earrings - Ivory & Co   01/06/2013

Hi Kathryn,

Many thanks for your email. Yes, I've received the tiara and earrings all ok thanks. Both are absolutely lovely and are exactly the style I've been hunting for. The tiara will really accompany they dress and veil, while the earrings are perfect for my bridesmaid.
 
Thanks ever so much for all your help, the service you provided was excellent and I will deffinitely recommend you to any of my friends.
 
Kind regards,
Sarah

 

Heaven - Ivory & Co 29/5/2013

Hi Kathryn

Just to let you know that our wedding in Malta on 17th May went fantastically well and I felt wonderful in my wedding dress and the tiara finished off the look perfectly.  I've attached a picture for you for your gallery if you wish to use it, the tiara went so well with the rest of the outfit!  I just need an excuse to wear it again!!
 
Thanks again,
Best wishes
Elaine

 

Foxy - Polly Edwards 29/5/2013

Hi Kathryn, 

Just to confirm I have indeed received the headpiece and it is lovely! Just what I wanted. Many thanks for the very speedy service, I will leave feedback on your site. 
 
Vicki

 

Pixie Ivory & Co  24/05/13

Dear Kathryn,

A quick note to say that the tiara arrived in Australia OK. It is
lovely and I am very happy with it. Thank you for shipping it so far.

Cheers
Rebecca.


 

Bird of Paradise  Louis Mariette,   21/05/13

I was worried being a fickle bride I would hate it but its stunning. It's a tad heavy but then again it's a beautifully embellished headband so you expect it. I was also concerned buying something of this value from a smaller site but I was wrong. The service I received was above and beyond. I am so happy with everything.

Thank you

Anne x xx

 

Ella Comb   Polly Edwards 14/05/2013

Hi Kathryn

I have received the Ella comb and it is beautiful. Many thanks for all your help.
 
I received excellent customer service from both you and Polly Edwards. The finished product I received is stunning and I am looking forward to wearing it on my wedding day.
 
Kind regards
 
Elinor 
 

Misty   Polly Edwards        Eden Polly Edwards    8/5/13

 

I couldnt recommend Kathryn at Damselle Tiaras any higher,
 
She was professional, friendly and helpful from day one and offered me a smooth service, keeping me informed from start to finish, and going above and beyond to help me get my perfect headress, of which if i do say so myself is absolutely stunning and i cant wait to wear it on my Wedding Day in July! I also purchased a bespoke matching headress for my Daughter, and we have both been known to dance around the bedroom wearing them and trying on the dresses! 
 
Kathryn made the whole process very simple and her passion for what she does really comes across. 
 
I only wish some of my other suppliers had been as helpful, 
 
Many Thanks for Everything,
 
Gemma x


 

Mystique Tiara  Ivory & Co   6/05/13

Hello Kathryn,

Thank you so much for your helpful and fast responses to queries, I received my headband really quickly and am thrilled with it! I'm trying to find an excuse to buy more of your lovely items!

Many thanks again,
Emily


 

Phoebe Sideband  Ivory & Co 19/4/2013

 

You have been patient, helpful and approachable, and are a credit to your trade. On numerous occasions you went out of your way to ensure that I had a "Rolls Royce" service. I was also amazed by your vast choice of tiaras and their quality ... every girl loves sparkly things but your tiaras really are gorgeous. I would like to take this opportunity to say a huge thank you for all of your help and wish you all the best, long may you continue to make brides smile."
I will send you some pictures too, not long now. 
Best wishes and thank you for everything.
Kathryn 

 

Ingrid Tiara  Ivory & Co 19/4/2013

 

Ingrid is here with me! I love it sooo much, it's so beautiful! Thank you very much, you have been really really kind!
I'll send you  some of my wedding photo!
Thank you very much,
Agata xxxx

 

Harlow Polly Edwards and  Orient Veil Ivory & Co   9/1/2013

Kathryn has been a real star. I don't know how I would have coped without her patience, advice, and her key contacts. My last minute request for a veil and Polly Edwards headpiece was handled professionally and SWIFTLY. A flawless service, highly recommended.

A big thank you to Kathryn and her team at Damselle Tiaras.

Sonia.


 

Emily Tiara  Ivory & Co  27/11/2012

Hi Kathryn, 

I received my Emily tiara yesterday evening. I am delighted with it and I have been impressed by the level of service you provide -  quick and packaged up very well. 

Thank you very much. 

With regards,

Rachel


 

Sophie   Polly Edwards      23/10/2012 

Hi Kathryn 

Just to let you know it has arrived, I can not thank you enough for a personal, professional, prompt and understanding service!!  It is so beautiful!!  My words of advice to any bride considering ordering from you...they won't be disappointed.  For me customer service is sometimes more important than price.  With you I got it all, from personal phone calls to a fantastic price.  If any brides are out there thinking about ordering from you, they should call you and they will realise how good you are.

Once again thank you so much.

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